Protecting your personal data is a top priority. This privacy policy explains the type, scope and purpose of the processing of personal data ("data") in connection with this online offering. This includes this website, its functions and content, and external online presences such as social media profiles (together, the "online offering"). Your personal data is treated confidentially and in strict accordance with the statutory data protection regulations and this privacy policy.
This privacy policy gives you a full overview of what happens to your personal data when you visit this website. Personal data is any information that can be used to identify you personally.
Data processing on this website is carried out by the website operator. Their contact details are in section 2, "Controller".
Some data is collected because you provide it actively, for example when you send an email. Other data is collected automatically by the controller's IT systems when you visit the website. This is mainly technical data (for example browser, operating system or time of the page visit). This collection happens automatically as soon as you open the website.
Some data is collected to make sure the website is delivered without errors. Other data may be used to improve the offering and adapt it to your needs.
In the course of business it may be necessary to transfer personal data to third parties. This happens only when it is necessary to perform a contract, when there is a legal obligation (for example to tax authorities), when there is a legitimate interest under Art. 6(1)(f) GDPR, or when another legal basis permits the transfer. External service providers that process data on the controller's behalf do so only under a valid data processing agreement under Art. 28 GDPR. Where data is processed jointly with other parties, a joint controller agreement under Art. 26 GDPR is concluded.
Some processing is only possible with your express consent. You can withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
If your data is processed on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to object to this processing at any time on grounds relating to your particular situation. This also applies to profiling based on these provisions. If you object, the controller will no longer process your data unless there are compelling legitimate grounds that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (Art. 21(1) GDPR).
If your personal data is used for direct marketing, you have the right to object to this processing at any time, including profiling connected with direct marketing. After you object, your data will no longer be used for these purposes (Art. 21(2) GDPR).
For any questions about your personal data, you can contact the controller at any time.
The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:
Petra Vötsch (Hookfeed)
Kaethe-Loewenthal-Str. 4, 70619 Stuttgart, Germany
Website: https://hookfeedads.com
Email: petra@hookfeedads.com
Phone: +49 176 41084691
The controller works with service providers that process data on its behalf. They are contractually obliged to treat the data confidentially and to use it only to provide their service. Where responsibility for processing is shared with other parties, responsibilities are set out transparently and documented.
This policy uses the terms defined in the GDPR (full definitions in Art. 4 GDPR). The most important are:
This website is hosted on the servers of an external provider so that it can be used reliably and securely. Processing by the hosting provider is based on Art. 6(1)(f) GDPR, as the controller has a legitimate interest in providing a stable and secure website. Where consent is required (for example for certain cookies or tracking technologies), processing is based on Art. 6(1)(a) GDPR and § 25(1) TDDDG (German Telecommunications Digital Services Data Protection Act, formerly TTDSG). You can withdraw consent at any time with effect for the future.
ALL-INKL.COM
Hauptstraße 68, 02742 Friedersdorf, Germany
Details are in the hosting provider's privacy policy: https://all-inkl.com/datenschutzinformationen/
A data processing agreement has been concluded with the hosting provider. It obliges the provider to process website visitors' personal data only on the controller's instructions and in accordance with the GDPR, protected by technical and organisational measures.
Your personal data is processed on the basis of the GDPR and other applicable law. The legal basis depends on the purpose:
The specific legal basis is explained in each section of this policy.
If this website uses tools from companies based in third countries without an adequate level of data protection, or US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF), your personal data may be transferred to and processed in those countries. A level of data protection comparable to the EU cannot be guaranteed there. A transfer to the US is therefore only permitted if the recipient is certified under the DPF or provides suitable additional safeguards. Details of any such transfers and recipients are given in this policy.
Unless a more specific period is stated in this policy, personal data is kept until the purpose of processing no longer applies. If you make a justified request for erasure or withdraw your consent, the data is deleted unless other legal grounds for storage apply (for example retention periods under tax or commercial law); in that case it is deleted once those grounds no longer apply.
Data is stored only as long as necessary for the purposes for which it was collected, in particular to fulfil contracts, comply with legal retention periods and protect the controller's legitimate interests such as IT security and prevention of misuse. Data processed on the basis of consent is stored until you withdraw consent, which you can do at any time with effect for the future, and is then deleted without delay unless legal retention obligations or other overriding legal grounds require further storage.
Comprehensive technical and organisational measures protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Only the data strictly necessary for each purpose is collected and processed, which reduces the risk of misuse. Security measures are continuously adapted to the state of the art.
To protect your data in transit, this website uses state-of-the-art encryption (SSL or TLS) via HTTPS. This protects the data exchanged between your browser and the server from unauthorised access. You can recognise an encrypted connection by "https://" in your browser's address bar and the lock symbol.
Each time you access the website, your browser automatically sends general information to the server, which is stored in log files. This usually includes:
This data is stored for security reasons, to ensure a smooth connection, for convenient use of the website, to evaluate system security and stability, and for other administrative purposes. The legal basis is Art. 6(1)(f) GDPR; the legitimate interest follows from these purposes. The data is never used to draw conclusions about you personally. It is anonymised or deleted unless legal retention obligations apply.
You can contact the controller by email or phone. The personal data you send (for example name, email address, phone number and the enquiry itself) is processed and stored only to handle your enquiry and any follow-up questions. The legal basis is Art. 6(1)(b) GDPR where the enquiry relates to a contract or pre-contractual steps, and otherwise Art. 6(1)(f) GDPR, based on the controller's legitimate interest in handling and answering enquiries.
Emails to and from addresses at hookfeedads.com are sent, received and stored through Google Workspace, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google processes the content of emails, sender and recipient addresses and the associated metadata on the controller's behalf.
A data processing agreement under Art. 28 GDPR (Google Cloud Data Processing Addendum) has been concluded with Google. Data may also be processed by Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework (DPF); in addition, the EU standard contractual clauses apply.
The legal basis is Art. 6(1)(b) GDPR where your email relates to a contract or pre-contractual steps, and otherwise Art. 6(1)(f) GDPR, based on the controller's legitimate interest in reliable and secure email communication. More information: https://policies.google.com/privacy and https://workspace.google.com/terms/dpa_terms.html
The use of the contact details published in the imprint to send advertising and information material that has not been expressly requested is hereby prohibited. Any unauthorised use of the contact details for advertising violates the rights of the website operator. The operator expressly reserves the right to take legal action in the event of violations, in particular unsolicited advertising such as spam emails.
Existing customers may receive emails about similar products or services without express consent, under Art. 6(1)(f) GDPR, if all of the following apply:
This is based on the controller's legitimate interest in informing existing customers about similar offers and maintaining the business relationship. You can object at any time by a simple email to the controller or by using the unsubscribe link in the email.
Hookfeed contacts businesses that may be interested in its services, mainly home service companies in the USA, by email. Only business contact details are used.
Emails are sent and stored through Google Workspace (see section 12).
When you enter into a contract for services or digital content, the controller collects and processes your personal data to fulfil the contract. This includes in particular contact information such as name, address and email address, and information relevant to the services or digital content.
The legal bases are Art. 6(1)(b) GDPR (performance of the contract and pre-contractual steps), Art. 6(1)(c) GDPR (legal obligations, including statutory retention periods) and Art. 6(1)(f) GDPR (legitimate interests such as improving the services and ensuring IT security).
The data is used only to perform the contract and is deleted after the contract ends and any statutory retention periods have expired. It may be shared with third parties involved in delivering the service, such as IT service providers, who are contractually obliged to keep it confidential and use it only for that purpose. Data is passed on only as far as necessary to perform the contract and is never shared with third parties for advertising without your express consent.
This website uses third-party payment services to offer you secure and convenient payment. When you make a purchase, your payment data (for example name, amount, bank details, card number) is processed directly by the payment provider to handle the payment, under that provider's terms and privacy policy.
The legal basis is Art. 6(1)(b) GDPR (performance of the contract) and Art. 6(1)(f) GDPR (interest in a smooth, convenient and secure payment process). Where consent is required, processing is based on Art. 6(1)(a) GDPR; consent can be withdrawn at any time with effect for the future.
You can pay through Stripe, a payment service of Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland. When you use Stripe, your payment information is collected and processed directly by Stripe. More information: https://stripe.com/privacy
You can pay with Apple Pay, a payment service of Apple Distribution International, Hollyhill Industrial Estate, Hollyhill, Cork, T23 YK84, Ireland. When you use Apple Pay, your payment information is collected and processed directly by Apple. More information: https://www.apple.com/legal/privacy/
This website uses Google Fonts, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, for its typography. To protect your data, the fonts are hosted locally on this website's own server. No connection to Google's servers is made and your IP address is not transmitted to Google. Your data stays entirely on the controller's server and is not passed on to third parties.